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“Training without sustainment is basically malpractice.” Let me rewind for a second. Picture the scenario. As the Combustor tasked with figuring out what the company’s newly minted sustainment program should look like, I had gone to a world-renowned Learning & Development conference in search of learning transfer & retention strategies. And THIS is what I heard from the first presenter in the first session. Cue pale face, tingling skin, and slight nausea. Although my entire purpose for being in that room was to begin to develop a really kick-ass sustainment program, it still made me feel sick to think we were apparently behind the curve in terms of having a… Read more >